Privacy Policy

Privacy Policy

Privacy Policy for Worcester Business Advice

Effective Date: 1 April 2021

Last Updated: 23 July 2026

1. Introduction

Worcester Business Advice ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, contact us, or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

2. Who We Are

Worcester Business Advice provides business advice and support services to individuals, entrepreneurs, and businesses.

Data Controller:

Worcester Business Advice

Email: [Insert Email Address]

Address: [Insert Business Address]

3. Information We Collect

We may collect the following types of personal information:

Name

Business name

Email address

Telephone number

Postal address

Information you provide when making enquiries

Details relating to the services you request

Billing information (where applicable)

Website usage information through cookies and analytics

4. How We Collect Your Information

We collect personal information when you:

Contact us by email, phone, or contact form

Book a consultation or request our services

Subscribe to newsletters or updates

Complete surveys or questionnaires

Visit our website

Some information is collected automatically through cookies and website analytics.

5. How We Use Your Information

We use your information to:

Respond to enquiries

Provide our services

Manage client relationships

Process payments and invoices

Improve our website and services

Send updates or marketing communications (only where permitted or with your consent)

Comply with legal and regulatory obligations

6. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

Your consent

Performance of a contract

Compliance with legal obligations

Our legitimate business interests, provided these do not override your rights and freedoms

7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties who help us operate our business, including:

IT and website hosting providers

Accounting and payment service providers

Professional advisers

Government authorities where legally required

All third parties are required to keep your information secure and process it only on our instructions where applicable.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and regulatory requirements.

When information is no longer required, it is securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

10. Your Rights

Under UK data protection law, you have the right to:

Access your personal data

Request correction of inaccurate information

Request deletion of your personal data

Restrict or object to processing

Request data portability where applicable

Withdraw consent at any time where processing is based on consent

Lodge a complaint with the Information Commissioner's Office (ICO)

For more information, visit the ICO website.

11. Cookies

Our website may use cookies to improve functionality, analyse website traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Where legally required, we will request your consent before placing non-essential cookies.

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Worcester Business Advice

Email: john@worcesterbusinessadvice.co.uk

Telephone: 07785 268442

Address: 23 Russet Close, Worcester WR2 6EL

If you remain dissatisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO).